I help product and IT teams improve how design, research, and process work inside the organization. My background combines UX, delivery, research, and process improvement, which means I look not only at interfaces, but also at the systems, decisions, and team structures behind them.

My work focuses on improving the operating conditions behind good product outcomes. That means stronger design workflows, better research practices, clearer collaboration across functions, and a more practical connection between UX work and business impact.
I work best with teams that need structure, process clarity, and a more evidence-based way of making product decisions.
5+
Years in UX, design, and process improvement
50+
Design and digital product projects
100+
Workshops and training sessions delivered
15+
Countries and international collaborations
I bring a process-first but product-aware approach. I look at how design and research actually function inside the team, where collaboration breaks down, how decisions are made, and what prevents insight from turning into better delivery.
My work is evidence-based, structured, and practical. The goal is not to introduce unnecessary complexity, but to help teams build workflows that are clearer, more mature, and easier to sustain over time.
My background includes digital product work, software delivery, UX, research, and R&D-related initiatives. I am a doctoral researcher in management and quality sciences, with a focus on knowledge transfer and learning in IT service organizations using LLMs. I also hold an MBA and a background in Human-Technology Interaction.
In addition to consulting work, I have experience in workshops, advisory engagements, product and process improvement, and cross-functional collaboration across design, product, and technology.
My perspective is shaped not only by UX and research, but also by software delivery and operational work. That helps me support teams in ways that are realistic, cross-functional, and grounded in how product work actually gets delivered.
When a project needs implementation support beyond consulting, selected delivery work can also be supported through Effect-Driven Design.
Alongside my consulting work, I also run specialist brands that support more specific needs.
Delivery-focused design support for teams that need UX or product design execution in addition to advisory work.
Visit Effect-Driven DesignSpecialist support in digital accessibility, including audits, recommendations, and accessibility consulting.
Visit WCAG LabBuild practical research workflows that help your team understand users better and make more confident product decisions.
Explore serviceStructure the way design works inside your product organization, from roles and workflows to stakeholder alignment andPorz膮dkuj臋 spos贸b, w jaki design dzia艂a w organizacji produktowej, od r贸l i workflow po wsp贸艂prac臋 z interesariuszami i jako艣膰 dostarczania. delivery quality.
Explore serviceIf you need support with Design Ops, Research Operations, UX process improvement, workshops, or advisory work, let's talk.
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